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HelpSumo app for iPhone and iPad


4.4 ( 464 ratings )
Reference
Developer: Hill Stone Animation Studios
Free
Current version: 1.0, last update: 7 years ago
First release : 08 Sep 2016
App size: 16.05 Mb

Quality -
Quality is paramount and excellence is guaranteed, Best service that drive force behind all successful business.

Power of simplicity -
Increases the productivity of agent by providing communication channels.

Features -
TICKET SYSTEM - Full Featured Ticketing System with Support to Multiple Departments, Auto Assign & SLA

EMAIL SUPPORT - Easily convert your incoming support emails to Tickets and auto-assign to staffs.

LIVE CHAT - Use the integrated chat system to answer your clients and record offline chats too.

SELF SUPPORT - Publish the help articles, FAQ, videos & pdf in the self serving portal

SOCIAL MEDIA - Address the queries and request made in social media include Twitter & Facebook

INTEGRATION - Integrate with VOIP Services and provide support trough Voice also